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Arrival in Vienna / Hand over of Keys – How does that work?
10 days before your arrival you get a reminder-E-Mail. Please inform us early enough about your arrival time in Vienna. We only drive for your key exchange from our office to the apartment! Our business hous for key exchange are between 2.30pm and 8.00 pm. Outside our business hours key exchanges are only possible at special agreement. In this case a special fee may be charged.
Arrival by car: Please tell us your estimated arrival time in Vienna; contact us by phone (+43 1 278 33 64 46) 2 hours before that arranged time to inform us if you will be on time; In case of a delay we will try our best to re-arrange the meeting at the apartment. Most of our apartments are within the short- term parking zone, that means from Monday to Friday between 9.00 am and 10.00 pm (max parking duration 2 hours) you need to buy a parking ticket at a tobacco store or a machine at a subway station.As an alternative you can park your car at one of the park and ride stations, costs are €3 per day. Visit http://www.parkandride.at for further information.
Arrival by airplane: Please tell us the estimated arrival time of your plane, your flight number and how you will get to the apartment (taxi or public transport). Usually you can reach your apartment within 90 Minutes after the landing; if you take a taxi it will be around 60 minutes from landing until arrival at your apartment.There are Airport taxis that offer a special fee if you book them at least 24 hours in advance, e.g. http://www.airportdriver.at or you can call a regular taxi under the following numbers: 01/40100 or 01/31300.
Arrival by train: Depending on the train station and your apartment it usually takes around 30 minutes from the arrival of the train until your arrival at the apartment – please tell us the arrival time of your train and the train station.The online tool of Wiener Linien (Public transfer provider in Vienna) will help you plan the extact route from trainstations directly to your apartment.
How do I get to my apartment?
You can plan your route within Vienna on the website of Vienna Public Transportation.
If you click on the Google Maps link to your apartment you can enter your start point and plan the best route.
What happens when I get my apartment?
Of course we also hand over the keys. Together we check that the apartment is in a proper condition.
The remaining balance has to be paid upon arrival (cash or with credit card)!
Without paying the balance the apartment cannot be handed over to you.