TEL: +43 1 278 33 64 46 office@viennacityflats.at Marksteinergasse 13 1210 Wien
Information

Information

Dieser Post ist auch verfügbar auf: German

Q: How can I see if an apartment is available?

A: Use our Bookingsystem. Enter your arrival date and all (partly of fully available) apartments will show up. Next to every apartment is a calendar –> click on it and you see detailed all dates (available / not available).

For a stay of 1 month or longer please use E-Mail.

Q: Do you require a deposit?

This depends on the apartment, but usually no deposit is needed for stays up to 3 weeks. For longer stays the deposit starts at 300 Euro.

Q: When do I have to pay?

Reservations up to 3 weeks: You pay 30% upon reservation, the remaining balance upon arrival.

For longer stays 1/2 month rent has to be paid upon arrival, the other half upon arrival. Then the full rent has to be paid allways on the first of a month.

Q: How do I get the keys?

Please tell us early enough your arrival time and how you will arrive (plane, car, railway. We will drive at the arranged time to the apartment and wait for you in front of the building. If you are late please call us at (+43 1 278 33 64 46).

Q: How can I rent an apartment?

A: For stays up to 3 weeks, please use our Bookingsystem, for longer stays make a request by E-Mail.

Q: How does the booking process works in detail?

A: For stays of 3 weeks or less (bookingsystem):

*) Request via booking system –> You will get an offer by email automatically

*) Click on the link inside this E-Mail –> It leads you directly to the booking-page.

*) Please add your personal data and choose a payment method (bank transfer or creditcard)

*) Accept offer.

*) Pre-payment by Banktransfer: You get an E-Mail with all payment details. Make the transfer within 14 days to fix your reservation, otherwise your reservation will be deleted after a warning E-Mail.

Pre-payment by creditcard: We charge the pre-payment within 2 working days from your creditcard.

*) Pre-payment amount: 30%

*) 10 days before your arrival you get a reminder-E-Mail. Please tell inform us early enough about your arrival time in Vienna. We only drive for your key exchange from our office to the apartment!

*) Arrival: We wait at the arranged time in front of the building for you, show you the apartment and hand over the keys. The remaining balance (70%) has to be paid upon arrival!

For stays of 3 weeks or longer (rental contract):

*) Request by E-Mail

*) You will get an individual offer by E-Mail

*) When all details are arranged you will get a rental contract (PDF) to print out, sign and return it to us.

*) Depending on the chosen apartment a  security deposit of 300 Euro or more has to be paid.

*) Additionally 1/2 month rent has to be paid (bank transfer or creditcard).

*) 10 days before your arrival you get a reminder-E-Mail. Please tell inform us early enough about your arrival time in Vienna. We only drive for your key exchange from our office to the apartment!

*) Arrival: We wait at the arranged time in front of the building for you, show you the apartment and hand over the keys. The remaining balance (1/2 month rent) has to be paid upon arrival!

*) The rental contract is handed over.

*) From now the rental costs have to be paid allways on the 1st of a month to our account.